Introduction (1:06)

What is Non-Emergency Medical Transportation (NEMT) (00:38)

Scheduling NEMT Trip (02:21)

Expectation as a Provider (03:24)

Type of Transport required for a trip (02:34)

TennCare Mileage Reimbursement Program (01:14)

Hospital and Facility Discharge Process (01:04)

72 hours notice not provided (0:45)

Common NEMT Scheduling Challenges (01:25)

NEMT FAQs (01:39)

Questions and concerns or Complaints about Scheduling Trips (01:22)

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